Our Staff

Mark Baker, HIS

Mark Baker, HIS

Hearing Instrument Specialist

Mark has been in the hearing health care industry since 2007 and joined our team in 2009. The most rewarding feeling Mark gets is helping people to hear the important things in life, like family members, doctors, employers and even the television. “Seeing a patient’s eyes light up when you place a hearing aid in a patient’s ear for the first time never gets old.”

Mark specializes in complete hearing evaluations, aural rehabilitation, hearing instrument fitting, and family counseling on hearing loss. He embraces our new “connected” hearing aids and loves helping his patients utilize the benefits of our newest technology. With a complete hearing consult and diagnostic evaluation, an informed patient can take the correct action for bettering their hearing health.

Regina

Regina

Patient Services Coordinator

Hi, my name is Regina and I’m the Glendale office’s Patient Services Coordinator! I’m so excited to meet you and help you in your quest for a better hearing life. I started my professional journey with SoundPoint in 2021. Though I may be new to the industry, I am no stranger to the hard of hearing community. My life partner was born hard of hearing so this line of work is very near and dear to my heart. So please come in and meet me, I would love to hear all about you!

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Customer Reviews

SoundPoint Hearing tested my hearing and determined my level of hearing which was below normal. They fitted me with two Starkey hearing aids which have made a difference in my life. Mark checks them and on a regular basis and cleans them or whatever they need. After one year he...

Mary Jane Caraher, on Google

This is a great place for hearing health! Mark is very patient, knowledgeable and sooo reasonable! I went to another place first and their price was three times the price here! Thanks Mark for your help!

Virginia Godlove, on Google

After experiencing the service and finally gaining my new hearing aids. Not to mention the level of care and professionalism. I can honestly say. The personnel at the Soundpoint Hearing center in Surprise AZ are outstanding. Thanks for helping me and assisting me gain my hearing back. You guys are...

Chris England, on Google

I have been with Soundpoint for years! I will not go to anyone else! Mark is amazing! He is knowledge, he doesn't pressure you, he is kind and very helpful. He explains everything where you actually understand it. He is so patient and will spend as much time with you...

Dardie Steinman, on Google

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